Logic and Communication
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This paper consists of answers to two DQs plus a four-page paper on listening ...... More...
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This paper consists of answers to two DQs plus a four-page paper on listening skills in response to the student's score on the Listening Skills Quiz.
Logic and CommunicationDQ Unpacking Logic Whether using deductive or inductive logic in group processes it is alwaysappropriate to use the Socratic method to ask your listeners questions andlead them down the appropriate path of logic In the Unpacking Logicvideo the professor suggests mapping out the logic beforehand and thenleading people through it by asking questions Socratically facilitatingthe discussion around the answer being sought so that the pieces of thelogic will fall into place Whether you are operating deductively bysetting up premises that
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Discovery listening-improving perceptual processing. 259). by the use of open ended questions, summaries andclarification" (Fassaert, van Dulmen, Schellevis, & Bensing, 2 7, p. References Fassaert, T., van Dulmen, S., Schellevis, F., Bensing, J. 1) points out that "Much, if not most,of life in contemporary U.S. 2). Deductive reasoning works best if you are trying toprove a hypothesis, while inductive reasoning is more appropriate if youhave a lot of relevant experience that you can construct principles from("Deductive versus Inductive Reasoning," n.d.). Retrieved on January 27, 2 1 from:http://eltj.oxfordjournals.org/cgi/reprint/57/4/335 Moreover, I can leverage my strengths and apply them to myprofession. Thus, I do notreally hear what other people are saying all that well. CEO, (Jan), Publication G 3-1 (438).http://eltj.oxfordjournals.org/cgi/reprint/57/4/335Stein, H.F. (2 8). (2 1 ). Rather thanreinvent the wheel every time someone talks to me, I just peg them early onand listen to enough of what they are saying to confirm what I alreadythink they are going to say. My ability to withstand verbal attacks means that I can handlevolatile situations effectively, so I can manage professional situationsinvolving conflict. (n.d.). Inductive versus Deductive Logic. Whether you are operating deductively bysetting up premises that you use to reach a conclusion or inductively byproviding a lot of examples and then generalizing from them, the Socraticmethod works great. Naked Science. I concluded from thisthat people tend to overestimate their listening skills. Unpacking Logic.Whether using deductive or inductive logic in group processes, it is alwaysappropriate to use the Socratic method to ask your listeners questions andlead them down the appropriate path of logic. It is "an important instrument for gaininginformation, e.g. On the other hand, the quiz revealed that I have some communicationstrengths as well. This paper discusses theresults of the Listening Skills Quiz and what they signify about mylistening skills and personality, as well as the strengths and weaknessesit revealed. The paper details three techniques for improving thelistening skills identified and ends with an explanation of why listeningskills are important in business. (2 8). Retrieved on January 27, 2 1 from: http://digitalcommons.ilr.cornell.edu/cgi/viewcontent.cgi?article=1 7& context=hrpubsClark, D.R. Active listening in medical consultations: Development of the Active Listening Observation Scale (ALOS-global). Retrieved on January 26, 2 1 from: http://www.nakedscience.org/mrg/Deductive%2 and%2 Inductive%2 Reasoning .htmLoren, K. Cross-culturalvirtual communication is even more problematic, given the differences incommunication and meanings from one culture to another (Wong-MingJi, 2 1 ). In today'stechnological workplace, effective leaders must be able to communicate wellnot only verbally but also virtually, as much communication is nowasynchronous, via e-mail and other electronic means (Bell & Kozlowski,2 2, p. In any case, he stoutly refused tochange anything about his communication style and made no effort whatsoeverto clarify anything he communicated for the benefit of the non-Americans.After awhile, he began communicating more frequently by e-mail, which madethe problem even worse. By making a point of engaging indiscovery listening I can direct more of my attention toward obtaining aprecise understanding of what I am hearing. Active listening "can help to overcome difficulties experienced inreceiving ambiguous messages that may result in low trust" (Gibson &Manuel, 2 3, p. This bothered meso much that I gave the quiz to two of my friends that I think are goodlisteners, and they both had the same experience. A Typology of Virtual Teams: Implications for Effective Leadership. Stein (1994, p. Many times, just listening to the employees' perspectiveselucidates the root cause of a problem, and employees often possess goodinsight on what will resolve it in a timely and cost-efficient manner. Retrieved on January 27, 2 1 from: http://www.sciencedirect.com/science?_ob=MImg&_imagekey=B6TBC-4PBG1FV-1-1&_cdi=5139&_user=5687867&_pii=S 7383991 7 2637&_orig=search&_coverDate=11% 2F3 %2F2 7&_sk=999319996&view=c&wchp=dGLbVzb- zSkWb&md5=8a21 271711a2568f4897d8ee8 4627&ie=/sdarticle.pdfGibson, C.B., Manuel, J.A. The supervisor had difficulty communicating with these non-Americans, none of whom had English as their first language, possiblybecause he was prejudiced or afraid. Logic and CommunicationDQ1. (1994). I asked myself whythis is so, and I realized that I largely do it to save time. My performance on the Listening Skills Quiz was surprising anddisappointing; I only scored 88, which is in the "average" range despitethe fact that I thought I was an excellent listener. ReferencesBell, Kozlowski. By engaging with the speaker and asking for clarification, I can improvemy active listening. In the Unpacking Logicvideo, the professor suggests mapping out the logic beforehand and thenleading people through it by asking questions Socratically, facilitatingthe discussion around the answer being sought so that the pieces of thelogic will fall into place. Boulder, CO: Westview Press.Wilson, M. Loren (2 8) points outthat "arguments based on experience or observation are best expressedinductively, while arguments based on laws, rules, or other widely acceptedprinciples are best expressed deductively." Given that inductive logicmoves from the specific to the general and deductive logic moves from thegeneral to the specific, it makes sense to point out that overall inductivelogic works best when you have good specifics, and deductive logic worksbest when your information is mostly general. Patient Education and Counseling, 68, 258- 264. Leadership Competencies for Managing Global Virtual Teams - INTRODUCTION, BACKGROUND, GVT LEADERSHIP COMPETENCIES, FUTURE TRENDS, CONCLUSION. Retrieved on January 26, 2 1 from: http://www.chelationtherapyonline.com/PreventCancer/p59.htm DQ2. Concepts of Leadership. ReferencesDeductive versus Inductive Reasoning. Thesestrengths suggest that effective communication is more important to me thanappearances or personalities, and that I value getting the big picture. My ability to focus on meaning and look for main ideasmakes me a big-picture thinker who is adept at developing grand strategiesand relatively immune to getting bogged down in irrelevant details. 337). Science Direct. Discovery listening is predicated primarily on "noticing"discrepancies between what is being said and what is presented in writingor other formats (Wilson, 2 3, p. (2 3). Elsevier. Three techniques I can use to help me improve my listening skillsinclude prioritization of listening, active listening, and discoverylistening. 23). In one work environment that I experienced as a follower, the workteam was comprised of eight individuals, of which five were from othercultures. These habits indicate that I make a lot of assumptionsabout what people will say instead of actually listening to them to findout what they are saying. Ultimately, four of the five employees left thecompany, probably due to the lack of concern that his communicationapproach conveyed to them. My score demonstratedthat I am a far less competent listener than I thought. (2 7). (2 2). Effective Communication and Effective Leadership Effective communication is a vital component of effective leadership.A study by the global management consultancy, the Hay Group, found that"Effective communication by leadership in three critical areas was the keyto winning organizational trust and confidence" (Clark, 2 4). I always look at the person that'sspeaking, and I listen for main ideas rather than just for facts. Since asynchronous communication eliminates many of the cueswe use to interpret communication, such as body language, tone of voice,and facial expression, there is a greater opportunity for miscommunicationand misunderstanding with this type of communication. (2 3). It is important to possess strong listening skills in business andmanagement, because listening attentively can prevent communication-relatedand interpersonal problems, promote understanding, and enable the managerto understand personnel and other issues and how to resolve them.Listening to others is the most direct way to find out what they think andfeel, and it is a precursor to developing solutions to workplace problems.It is disconcerting that many managers try a variety of other avenues toresolve problems in the workplace but never actually sit down and listen totheir employees. Prioritization means making listening a high priority insteadof an afterthought. The weaknesses identified by the quiz said much not only about myskill as a listener but also about my personality. society is based on doing...We value observingmore than listening because the latter often seems too time consuming, tooinefficient...." Making listening a priority is the first step towardimproving my listening, and it demonstrates an increased understanding ofthe value that each person's input can provide. Building Trust: Effective Multi-CulturalCommunication Process in Virtual Teams. Retrieved on January 27, 2 1 from: http://encyclopedia.jrank.org/articles/pages/6654/Leadership- Competencies-for-Managing-Global-Virtual-Teams.html Reflection Paper: Listening SkillsAbstract: Listening skills are vital in business. Bydeveloping strong listening skills, managers not only improve theirmanagement of the workplace but also do a better job of making employeesfeel heard and respected, which in turn improves employee morale.Listening skills are vital, because a lack of communication or a problemwith miscommunication can create new problems even before the existingissue is resolved. ELTJournal, 57(4), (Oct), 335-343. I found, for example,that I frequently prejudge what someone is going to say and that Isometimes stop concentrating when the other person is saying something Idisagree with. Retrieved on January 27, 2 1 from: http://www.nwlink.com/~donclark/leader/leadcon.htmlWong-MingJi, D.J. I rarely get defensive when someone vents negativefeelings toward me, and I concentrate on the speaker's meaning rather thangetting distracted by his looks. In addition, they suggest that I havepreconceived ideas that I use to make mental shortcuts. Although most of the time what they say is inline with what I already thought, I do miss things because I am not reallylistening. Using these insights from my test scores, I can improve my listeningskills to address my weaknesses by focusing on what I need to correct inorder to be a good listener and actively working to achieve thosecorrections. Listening Deeply: An Approach to Understanding and Consulting in Organizational Culture.
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