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Personal Credo Memo

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This is a personal credo memo to employees telling them what the boss believes ...... More...
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Paper Abstract:
This is a personal credo memo to employees telling them what the boss believes in and how to uphold his/her values in his/her absence.

Paper Introduction:
Personal Credo Memo My personal credo guides all that I do and I am writing it down foryou here so that you can be guided by the same principles that guide mewhen I make important decisions First always be truthful Lies andsubterfuge create problems they do not relieve them If you remain honestand transparent with each other and with me there is no problem we cannotsolve together Second remember that people are more important thannumbers For example a salesman that pressures a

Text of the Paper:
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Aninnovative organization makes room for errors and handles them mercifullybut instructively, as a personal coach would. Lies andsubterfuge create problems; they do not relieve them. Personal Credo Memo My personal credo guides all that I do, and I am writing it down foryou here so that you can be guided by the same principles that guide mewhen I make important decisions. Finally, handle mistakes with sensitivity.Everyone who makes a mistake is chagrined by it and already feels condemnedenough without your pummeling his/her self-respect into the ground. Third, refuse totolerate backstabbing, insubordination, and dereliction of duties. A better approach is to look at sales holistically and recognizethat understanding, engaging with, and serving the customer are the way toget sales, and the better the relationship we have with the customer themore ongoing business we will enjoy with him/her. For example, a salesman that pressures a customer into buying aproduct may boost his sales figures, but he may have lost a customer forlife. We area team, and every member of that team needs to be on board with executivemanagement's vision and in tune with each other to achieve that vision.Team members that work against each other undermine the entire organizationand need to be eliminated. If you follow all of theseprinciples in my absence, you will do a great job! First, always be truthful. If you remain honestand transparent with each other and with me, there is no problem we cannotsolve together. Second, remember that people are more important thannumbers.

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