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Managing Organizational Diversity

This report uses Kreitner and Kinicki’s (2008) discussion of how to manage organizational diversity in a manner that is best for all employees as a foundation for the analysis of two companies (Spencer Owens and Cityside Financial) having diversity problems. The analysis specifically looks at what the companies have in common, and what approach to diversity they might have used that would have been more effective. The analysis is then used to discuss how the companies can turn things around in terms of eliminating racial tensions.
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Pages 3
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DIVERSITY A STUDY OF TWO CASES Introduction Diversity in the workforce means employing people withoutdiscrimination on the basis of gender age and ethnic or racial background Thomas This report uses Kreitner and Kinicki's discussionof how to manage organizational diversity in a manner that is best for allemployees as a foundation for the analysis of two companies Spencer Owensand Cityside Financial having diversity problems The analysisspecifically looks at what the companies have in common and what approachto diversity they might have used that

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