Provides overview of mail-order industry, & looks at past & present trends. States that new technologies in computers & communications may lead to dramatic change in direction for the industry.
Dell, a case study
This is a case study of Dell. It describes the company's sales, manufacturing, distribution, customer support and quality control functions. Dell's global strategy. The company's stakeholders.
YEAR 2000 SOFTWARE CRISIS.
Cause, conflicting views on likely problems, impact on computer users, available solutions, corp. & govt. strategies, laws & regulations, fraud, costs, more.
HISTORY OF E-COMMERCE.
Growth, impact on global economy, history of development, technology, how transactions occur, concerns. 1 Figure.
Operations Management & Just-In-Time Production
With a focus on Toyota, & the auto industry, this looks at operations management in terms of just-in-time (JIT) production. Specifically examined are managerial functions regarding design, operating, controlling, & updating production.
ELECTRONIC RETAIL COMMERCE.
Examines opportunities, challenges & obstacles for online selling. History, examples, compared to offline commerce, business models, catalogues, consumer navigation, credit card security, "shopping cart," more.
Marketing at eBay
A proposal and study on how eBay markets its business. Includes survey, instrument, and data analysis.
Firewalls and Proxy Servers
Describes firewalls and proxy servers and their implementation. Increased use of the Internet and resultant issues of privacy and data protection. Types of threats. Includes copies of sources.